Refund and Returns Policy

We offer a full refund until your approval.
After the production starts, we can no longer offer a refund, as all purchases are 100% custom and made for you.


Satisfaction Guarantee

At, we provide high-quality personalized artwork. We are confident that you will be entirely satisfied with our artists work, or we will refund your money!

Design Promise – Full Refund Guaranteed

Our team will review your photo(s) to ensure that our artists can use them to create your custom image. The art proof will be generated within 1-3 business days from receiving your photo and presented to you for approval. Your artwork will only be sent to production upon your approval, you have 2 Revisions free. If you are unhappy with your preview, you have a few options. We can recreate your artwork using a different photo or style at no additional cost, or we can cancel your order and issue a full refund.


If your artwork is not in production, and you wish to cancel your order.
Please contact us as soon as possible. We can only issue a full refund if the items have not yet been produced.


Because all artworks are individually made and produced. We cannot offer a refund of the order as soon as they are produced. If your canvas arrives damaged, please contact us.


If you believe that a product is defective due to production issues or damaged during shipping, please promptly contact us at You don’t have to return damaged items. If your order is damaged, provide us with photos of the damage, so we can handle the claim with our carrier.


If a photo is blurry, we will notify you immediately. reserves the right to deny returns from customers with an excessive return history.

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